Evaluation of the implementation effect and nursing quality of high-quality nursing service model in cardiology ward
优质护理服务模式在心内科病房的实施效果及护理质量评价

摘要

目的 优质护理服务模式在心内科病房的实施效果及护理质量评价。方法 从本院2025年1月-2026年1月收治的心内科患者抽取60例，将纳入对象采用随机数表法分为对照组（30例）和观察组（30例）两组，对照组接受常规护理，观察组接受优质护理，对比患者护理结果。结果 观察组基础护理、专科护理、安全管理、服务态度护理评分以及综合护理满意率均显著高于对照组、观察组的不良反应发生率显著低于对照组，对比（P＜0.05），有统计学意义。结论 优质护理模式可提升心内科护理质量，降低临床护理不良事件，提升护理满意度，运用效果理想，值得广泛推广运用。

Abstract

Objective To evaluate the implementation effect and nursing quality of a high-quality nursing service model in cardiology wards.
Methods A total of 60 patients admitted to the cardiology department from January 2025 to January 2026 were selected and randomly divided into a control group (n=30) and an observation group (n=30) using a random number table. The control group received routine nursing care, while the observation group received high-quality nursing care. Patient outcomes were compared between the two groups.
Results The observation group showed significantly higher scores in basic nursing, specialized nursing, safety management, and service attitude, as well as a higher overall nursing satisfaction rate compared to the control group. Additionally, the incidence of adverse reactions was significantly lower in the observation group (P<0.05), indicating statistical significance.
Conclusion   The high-quality nursing model effectively improves nursing quality in cardiology wards, reduces clinical nursing-related adverse events, enhances patient satisfaction, and demonstrates excellent application outcomes, making it worthy of widespread promotion and use.