A study on the demand analysis and implementation path of personalized services in convalescent care
疗养护理中个性化服务需求分析与实施路径研究

摘要

本研究聚焦疗养护理中个性化服务的需求与实施路径。随着健康观念转变和医疗技术进步，疗养护理正转向更细致、人性化的个性化服务。本研究梳理文献，明确个性化服务理论基础与实践现状。通过问卷和访谈，深入分析患者需求特征，总结主要需求点。进而提出实施策略与评估反馈机制等实施路径，并验证其有效性。结果显示，个性化服务能显著提高护理效果和患者满意度。因此，疗养护理机构应积极探索实践个性化服务，满足患者多样化需求，提升服务质量。

Abstract

This study focuses on the demand and implementation path of personalized services in convalescent care. With the change of health concepts and the advancement of medical technology, convalescent care is shifting to more detailed and humanized personalized services. This study combed through the literature to clarify the theoretical basis and current practice of personalized service. Through questionnaires and interviews, we analyze the characteristics of patients' needs in depth and summarize the main demand points. Then, we proposed the implementation paths of service content design, implementation strategy and evaluation and feedback mechanism, and verified their effectiveness. The results show that personalized services can significantly improve nursing outcomes and patient satisfaction. Therefore, convalescent care institutions should actively explore the practice of personalized services to meet the diverse needs of patients and improve service quality.