Comparative analysis of nursing care behavior evaluation between hospitalized patients and nurses
住院患者与护士对护理关怀行为评价的对比分析

摘要

目的 分析住院患者和护士关于护理关怀行为的不同评价，从护患双方两种角度了解护士护理关怀行为的具体实施情况。方法 选取2022.1-2022.12本院的50名护士和50名住院患者纳入研究，对护士采用护士人文执业能力测评工具自行评价护理关怀行为，对住院患者采用关怀行为评价量表（CBI量表）评价护士的护理关怀行为。结果 护士对护理关怀行为的平均评分为（4.21±0.43分），护士自评分数最低的维度是自我管理能力，分数为（3.85±0.73分）。住院患者对护士护理关怀行为的平均评分为（3.51±0.88分），其中评分最低的维度是沟通与尊重，分数为（3.44±0.68分）。此外，护患双方均认为护士在护理关怀行为中的基础护理、心理支持、健康宣教方面的人文关怀护理效果较好，但在情感呵护、护理方案制定方面，护患双方均认为还需要进一步提高护理关怀。结论 护士的护理关怀行为评价基本处于中上水平，表示护士具有一定的临床护理关怀能力，且患者也认可，但护士在实际护理关怀行为实施中，仍然存在一定的提升空间。

Abstract

Objective: To analyze the different evaluations of nursing care behavior between hospitalized patients and nurses, and to understand the specific implementation of nursing care behavior by nurses from both perspectives. Method: 50 nurses and 50 inpatients from our hospital from January 2022 to December 2022 were selected for the study. Nurses were evaluated for their nursing care behavior using the Nurse Humanities Professional Ability Assessment Tool, while inpatients were evaluated for their nursing care behavior using the Care Behavior Evaluation Scale (CBI). Result: The average score of nurses on nursing care behavior was (4.21 ± 0.43 points), and the dimension with the lowest self-evaluation score of nurses was self-management ability, with a score of (3.85 ± 0.73 points). The average score of inpatients on nurse care behavior is (3.51 ± 0.88 points), with the lowest scoring dimension being communication and respect, with a score of (3.44 ± 0.68 points). In addition, both nurses and patients believe that the basic care, psychological support, and humanistic care in health education are effective in nursing care behavior. However, in terms of emotional care and nursing plan development, both nurses and patients believe that further improvement of nursing care is needed.
Conclusion  : The evaluation of nursing care behavior among nurses is basically at an above average level, indicating that nurses have certain clinical nursing care abilities, and patients also recognize them. However, there is still room for improvement in the actual implementation of nursing care behavior among nurses.