Effect of short-range intensive outpatient psychological intervention on compliance during delayed patient visits
短程强化门诊心理干预对患者延时就诊中依从性的影响

摘要

目的 探究短程强化门诊心理干预对延时就诊患者就诊依从性及满意度的影响。方法 本次研究时间 为 2022.03-2023.03，研究样本为 100 例延时就诊患者，经计算机表法将 100 例研究样本划分为研究组、参照组， 两组均有 50 例，在候诊期间对研究组进行短程强化门诊心理干预，对参照组进行传统护理，对比两组患者就诊 的依从性、就诊满意度情况。结果 在就诊依从性方面，研究组依从率高于参照组，差异较大，p＜0.05；两组患 者对医疗费用、医院环境的满意度评分相近，差异较小，p＞0.05；研究组的其他六项满意度评分均高于参照组， 差异较大，p＜0.05。结论 在延时就诊患者中实施短程强化门诊心理干预效果优良，有利于提高就诊患者的就诊 依从性及整体满意度。

Abstract

Objective To explore the effect of short-range intensive outpatient psychological intervention on delayed patient compliance and satisfaction.
Methods the study time is 2022.03-2023.03, the study sample is 100 patients with delay clinic, the computer table method of 100 cases study samples into research group, reference group, both groups have 50 cases, during the waiting group for short intensive outpatient psychological intervention, the reference group for traditional care, compare the two groups of patients' compliance, medical satisfaction.
Results In terms of treatment compliance, the compliance rate of the study group was higher than the reference group, p<0.05; the satisfaction scores of the medical cost and hospital environment were similar, p> 0.05; the other six satisfaction scores of the study group were higher than the reference group, with a large difference, p<0.05.
Conclusion   The effect of short-range intensive outpatient psychological intervention in delayed patients is beneficial to improving their compliance and overall satisfaction.