The impact of emergency triage safety management combined with risk management on the quality of nursingcare in emergency departments
急诊分诊安全管理结合风险管理对急诊科护理质量的影响

摘要

目的 对急诊分诊安全管理、风险管理相结合的效果探究。方法 选取急诊科护理工作为研究对象， 试验起始于 2022 年 1 月，终止于 2022 年 12 月。并于 2022 年 1 月~6 月期间采取常规护理管理方案（作为对照 组），于 2022 年 7 月~12 月采取急诊分诊安全管理、风险管理相结合的方案（作为观察组）。两种比对管理结 果。结果 观察组急诊科护理质量各项评分均高于对照组，有统计学差异（P<0.05）。观察组患者对护理工作各 项满意度评分均高于对照组，有统计学差异（P<0.05）。结论 于急诊科护理中应用急诊分诊安全管理结合风险 管理可获得较为理想的管理效果，有利于提高护理质量以及患者满意度，值得在临床推广应用。

Abstract

Objective To explore the effectiveness of combining emergency triage safety management and risk management in emergency department nursing. Method This study selected nursing work in the emergency department as the research object. The trial started in January 2022 and ended in December 2022. From January to June 2022, a routine nursing management plan was adopted (as the control group), and a combination of emergency triage safety management and risk management plan was adopted (as the observation group) from July to December 2022. Compare management results. Result The observation group's nursing quality scores in the emergency department were higher than those in the control group, with statistical differences (P<0.05). The satisfaction scores of the observation group patients with nursing work were higher than those of the control group, with a statistical difference (P<0.05).
Conclusion   The application of emergency triage safety management combined with risk management in emergency department nursing has achieved ideal management results, which is beneficial for improving nursing quality and patient satisfaction, and is worth promoting and applying in clinical practice.