摘要
目的 探讨体检流程中各环节的质量控制对提升体检报告质量的影响。方法 选取我院于 2021 年接
收的 245 份体检报告，设定为对照组。另选取我院于 2022 年已开展环节质量控制接收的 278 份体检报告，设定
为观察组。对两组的体检报告质量进行对比分析。结果 观察组在采用环节质量控制后，其体检报告错误率、体
检情况、客户体检满意度均优于对照组，差异均有统计学意义（P＜0.05）。结论 在体检流程中采取环节质量控
制，可减少体检报告错误率，优化体检情况，提升体检满意度，可在体检中心进行推广。
关键词： 体检流程；环节质量控制；体检报告质量
Abstract
Objective To explore the impact of quality control in each link of the physical examination process on
improving the quality of the physical examination report. Methods 245 physical examination reports received by our
hospital in 2021 were selected as control group. In addition, 278 physical examination reports received by our hospital
for link quality control in 2022 were selected as the observation group. The quality of physical examination reports of the
two groups was compared and analyzed. Results After the link quality control was adopted, the error rate of the physical
examination report, the physical examination situation and the customer satisfaction of the observation group were better
than those of the control group, and the difference was statistically significant （P<0.05）. Conclusion The link quality
control in the physical examination process can reduce the error rate of the physical examination report, optimize the
physical examination situation, and improve the physical examination satisfaction, which can be promoted in the
physical examination center.
Key words： Physical examination process; Link quality control; Quality of physical examination report
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