Study on the application of comfort nursing in oral outpatient care and its influence on nursing satisfaction
舒适化护理在口腔门诊护理中的应用及对护理满意度的影响研究

摘要

目的 分析在口腔门诊护理过程中将舒适化护理干预进行运用的作用。方法 按照对比护理观 察的形式开展探究，纳入我院口腔门诊在 2021 年 2 月至 2022 年 5 月接诊患者 76 例为对象，双盲法均分为 对照组（38 例，开展常规门诊护理）和观察组（38 例，开展舒适化护理）。分析两组患者就诊期间护理效 果。结果 结合对两组患者在就诊期间舒适度评分，在环境、社会文化、心理精神、生理层面评分，观察组 均高于对照组，P<0.05。对比两组对就诊期间门诊护理工作满意度，观察组满意度明显高于对照组，P<0.05。 对比两组在就诊期间心理状态，在 SDS、SAS 心理量表评分上，干预前两组评分无差异，P>0.05，干预后， 观察组明显低于对照组，P<0.05。结论 口腔门诊在对患者进行护理时将舒适化护理干预进行运用，可以增 加患者在就诊过程中舒适感，提升患者对该方面护理工作满意度，改善患者心理状态。

Abstract

Objective To analyze the role of comfort nursing intervention in the process of oral outpatient care.
Methods The study was carried out in the form of comparative nursing observation. 76 patients who were admitted to our stomatological clinic from February 2021 to May 2022 were enrolled as subjects. The subjects were divided into the control group (38 patients, carrying out routine outpatient care) and the observation group (38 patients, carrying out comfort care) by double blind method. To analyze the nursing effect of the two groups of patients during the visit.
Results According to the comfort scores of the two groups, the scores of the observation group were higher than those of the control group in terms of environment, social culture, psychology and physiology (P<0.05). Compared with the two groups, the satisfaction of the observation group was significantly higher than that of the control group (P<0.05). The psychological status of the two groups during the visit was compared. There was no difference in SDS and SAS scores between the two groups before intervention (P>0.05). After intervention, the observation group was significantly lower than the control group (P<0.05).
Conclusion   Comfortable nursing intervention can increase patients' comfort in the process of treatment, enhance patients' satisfaction with nursing work in this area, and improve patients' psychological state.