Nursing management in outpatient infusion room during COVID-19 prevention and control
新冠肺炎防控期间门诊输液室的护理管理

摘要

目的 分析新冠肺炎防控期间门诊输液室的护理管理效果。方法 选择我院 2020 年 1 月至 2021 年 1 月接受 1152 例输液病例数患者为研究对象，将其按照随机数表方式分组，50%采取常规护理干预，设 定为对照组；50%采取护理管理后护理干预。分析在新冠肺炎防控期间门诊输液室护理管理效果。结果 观 察组 SAS 评分明显更低，观察组护理投诉率明显更低，观察组护理满意度明显更高，观察组护理人员护理 质量明显更高，（P<0.05）为差异显著，有统计学意义。结论 新冠肺炎防控期间门诊输液室实施护理管理 能够保证护理人员护理质量，避免护患纠纷，确保能够达到患者护理满意评价，值得门诊重视和采纳。

Abstract

Objective To analyze the effect of nursing management in outpatient infusion room during the prevention and control of COVID-19.
Methods From January 2020 to January 2021 in our hospital, 1152 patients receiving transfusion cases were selected as the research objects, and they were divided into groups according to the random number table, 50% of them took routine nursing intervention, and were set as the control group. 50% took nursing management after nursing intervention. To analyze the effect of nursing management in outpatient infusion room during the prevention and control of COVID-19.
Results SAS score was significantly lower in the observation group, nursing complaint rate was significantly lower in the observation group, nursing satisfaction was significantly higher in the observation group, nursing quality was significantly higher in the observation group (P< 0.05) was significant and statistically significant.
Conclusion   During the prevention and control of COVID-19, the implementation of nursing management in outpatient infusion room can ensure the nursing quality of nursing staff, avoid nurse-patient disputes, and ensure the satisfaction evaluation of patient nursing, which is worthy of attention and adoption by the outpatient department.